Refund policy

Ayushiv – Return and Refund Policy

At Ayushiv, customer satisfaction is important to us. Please review our return and refund policy before placing an order.

Return Window

Customers must request a return within 10 days of receiving their order. Return requests made after 10 days of delivery will not be accepted, except where required by applicable law.

Please contact us before sending any item back. Returns are subject to review and approval.

Damaged, Defective or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us as soon as possible and within 48 hours of delivery at ra031712@gmail.com. Include your order number and clear photos of the item and packaging.

Refunds

Once an approved return or reported issue has been reviewed, we will notify you of the outcome. Approved refunds will be issued to the original payment method where possible. Processing time may depend on your payment provider or bank.

Non-Returnable Items

For hygiene and product-safety reasons, opened or used herbal and botanical products may not be eligible for return, except where required by applicable law or where an item is damaged, defective, or incorrect.